DOYON UTILITIES, LLC – CORPORATE HEADQUARTERS – FAIRBANKS, AK

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TITLE:                                    Information Technology Intern                                 

DEPT:                                    Information Technology

REPORTS TO:                      Director of Information Technology                         WAGE: DOE

POSITION OBJECTIVES:  Under the supervision of the IT Director, the employee will provide overall assistance and support to the IT Department.

MAIN ACTIVITIES:

  1. Provide computer/network support for software and hardware problems.
  2. Assist with daily support calls and tracking.
  3. Design, plan, document and implement hardware systems.
  4. Troubleshoot issues at multiple levels ranging from desktop support to some server and network administration.
  5. Special projects as assigned by IT Director.

SKILLS AND QUALIFICATIONS:

  1. Basic understanding in the operation and maintenance of PC compatible computer hardware, operating systems, and applications, to include MS Office.
  2. Strong communication skills.

CONDITIONS OF EMPLOYMENT:

  1. Career minded and committed to furthering their education both in the classroom and on the job.
  1. Actively enrolled in a secondary education program or the desire to develop a career in the Information Technology industry which requires certifications and/or licenses.
  2. Normal office conditions prevail.
  3. Maintain strict confidentiality policies.
  4. Subject to pre-hire and random drug testing in accordance with the published policy of DU.
  5. Must be eligible to work on a military installation in Alaska.
  6. The work involves some walking and occasional lifting to approximate a 40-pound box.

HOURS OF WORK:  Position requires a minimum of 40 hours per week (normal office hours are 8:00 am to 5:00 pm, Monday-Friday) with hours in excess of 40 per week as needed.

EDUCATION AND TRAINING:

  1. High school diploma or equivalent
  2. College-level computer/business courses preferred
  3. Valid Alaska Driver’s License with clean driving record

EMPLOYMENT CLASSIFICATION:

Non-Exempt/Full-time Temporary